Last updated: 20 August 2026

This Privacy Policy explains how Puerto Madero collects, uses, stores and protects the personal data of users who visit the puertomadero.pl website, as well as individuals who contact us, make a reservation or sign up to receive marketing communications.

We respect the privacy of our guests and process personal data in accordance with applicable laws, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council (the General Data Protection Regulation – GDPR).

1. Data Controller

The controller of your personal data is:

MEATMAT Sp. z o.o.
operator of Puerto Madero

Address: Duchnicka 3, 01-796 Warsaw, Poland
Tax ID (NIP): PL5253028511
Email: [email protected]

For any matters relating to the protection of your personal data, you can contact us using the email address above.

2. What Personal Data May We Collect?

Depending on how you use our website, we may process information including:

your first and last name;

email address;

telephone number;

information provided when making a table reservation or organising an event;

information submitted through contact forms;

your marketing communication preferences;

IP address;

information about your device, browser and operating system;

information about how you use our website;

data collected through cookies and similar technologies.

Providing your personal data is voluntary. However, in certain cases, it may be necessary in order for us to provide a requested service, such as responding to an enquiry or processing a reservation.

3. Why Do We Process Your Personal Data?

We may process your personal data for the following purposes:

Reservations and enquiries – to process reservations, respond to messages, handle enquiries concerning events or provide other services you request.

Marketing communications – if you give us the appropriate consent, we may send you emails concerning Puerto Madero events, special menus, offers, new dishes, promotions and other restaurant-related updates.

Analytics and website development – we analyse how visitors use our website to better understand their interests and to improve the website's functionality and effectiveness.

Marketing and advertising – with your consent, we may use advertising technologies to measure campaign performance and display more relevant advertising.

Website security – we may process certain technical data to protect our website, prevent misuse and ensure that it operates correctly.

4. Newsletter and Marketing Communications

If you subscribe to our newsletter or otherwise consent to receiving marketing communications, we may use the email address you provide to send you information about Puerto Madero.

These communications may include special offers, information about events, special menus, news, invitations and other marketing information relating to the restaurant.

You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us.

Withdrawal of consent does not affect the lawfulness of processing carried out before your consent was withdrawn.

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function properly. Other cookies — particularly analytics and marketing cookies — are used only in accordance with your consent preferences where consent is required.

Through our consent management panel, you can accept all cookies, reject optional cookies or customise your preferences.

You may also change or withdraw your consent at a later time.

Detailed information about the cookies we use can be found in our Cookie Policy.

6. Google

With your consent, we may use Google services such as Google Analytics and Google advertising tools.

These technologies may help us to:

measure website traffic and how visitors use our website;

analyse the effectiveness of advertising campaigns;

measure conversions;

create audience segments;

conduct remarketing activities.

The scope of personal data processing depends on the Google services we use and the consent you have provided.

7. Meta Pixel

With your consent, we may use Meta Pixel, a technology provided by Meta Platforms.

Meta Pixel may help us measure the effectiveness of advertising, analyse actions taken by users after viewing an advertisement and create audiences for advertising campaigns, including remarketing.

Where prior consent is required by applicable law, this technology is activated in accordance with the user's consent preferences.

8. Who May We Share Your Personal Data With?

To the extent necessary to operate our website and business, we may use third-party service providers, including providers of:

website hosting and infrastructure;

reservation systems;

CRM systems;

email and marketing automation services;

analytics services;

advertising services;

IT and security services.

These providers may process personal data only to the extent necessary to provide their services and in accordance with the applicable legal basis.

Depending on the services we use, recipients of personal data may include technology providers such as Google and Meta.

9. Transfers of Personal Data Outside the European Economic Area

Some of the technology providers we use may process personal data outside the European Economic Area (EEA).

Where such transfers take place, appropriate safeguards provided for under the GDPR are used, such as adequacy decisions or Standard Contractual Clauses, as applicable.

10. How Long Do We Keep Your Personal Data?

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected or for the period required by applicable law.

Personal data used for marketing communications may be processed until you withdraw your consent or successfully object to the processing, subject to any information we may need to retain in order to demonstrate compliance with our legal obligations.

The retention period for data collected through cookies depends on the type of cookie and, where applicable, is specified in the relevant cookie settings.

11. Your Rights

Subject to the conditions set out in the GDPR, you have the right to:

access your personal data;

rectify inaccurate personal data;

request the deletion of your personal data;

request restriction of processing;

data portability;

object to processing;

withdraw your consent at any time where processing is based on consent.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) if you believe that your personal data is being processed in violation of applicable data protection laws.

12. Data Security

We implement appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration, disclosure or destruction.

However, no method of transmitting or storing data over the Internet can guarantee complete security.

13. Links to Other Websites

Our website may contain links to external websites or services.

Puerto Madero is not responsible for the privacy practices of independent operators of those websites. We encourage you to review their respective privacy policies.

14. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time, including as a result of changes in applicable law, website functionality or the technologies we use.

The current version will always be available on the Puerto Madero website together with the date of the latest update.

15. Contact

If you have any questions about this Privacy Policy or how we process your personal data, please contact us:

Puerto Madero

Address: Duchnicka 3, 01-796 Warsaw, Poland
Email: [email protected]